Information we collect
When you submit a project inquiry, we may collect your name, email address, phone number, requested service, artist preference, placement, approximate size, preferred timing, budget range, project details, and any reference images or documents you choose to attach.
When you use the site, our website and service providers may receive technical and usage information such as your IP address, browser and device type, pages viewed, referring page, approximate location derived from an IP address, and interactions with the site. If you arrive through a campaign link, the site may store advertising click identifiers and UTM campaign parameters in your browser so they can accompany a booking inquiry.
How we use information
- To review, respond to, and schedule tattoo, piercing, ear-curation, or jewelry inquiries.
- To match an inquiry with an appropriate artist or piercer.
- To operate, secure, troubleshoot, and improve the website.
- To understand campaign and website performance.
- To comply with legal obligations and protect the studio, clients, artists, and website visitors.
SMS & Mobile Information
When you provide Inkwell Studios with your mobile phone number and consent to receive text messages, we may use that information to send appointment-related communications, studio updates, service announcements, promotional messages, and other communications consistent with the consent you provided.
Mobile opt-in data and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may disclose mobile numbers and related messaging information to service providers that assist us in operating our messaging program, including messaging platforms, telecommunications providers, and SMS delivery providers such as Mailchimp, solely as necessary to deliver messages, maintain our messaging program, provide technical services, and comply with applicable requirements.
SMS opt-in consent and mobile information will not be transferred to third parties for unrelated marketing purposes.
For message frequency, charges, support, and opt-out instructions, review our SMS Terms & Conditions.
Service providers and external sites
The site uses WordPress and Jetpack services for hosting, operation, security, and aggregate site statistics. Booking inquiries are delivered through the studio’s email systems and may be processed in HighLevel, the studio’s customer relationship and lead-management service. These providers may process information for us under their own terms and privacy practices.
Links to Instagram, BVLA, NeoMetal, maps, or other external websites take you to services we do not control. Their privacy policies apply once you leave this site.
Cookies, local storage, and analytics
WordPress, Jetpack, and related website services may use cookies or similar technologies for security, essential site functions, and aggregate analytics. The site also uses local browser storage to remember a landing page and campaign parameters such as UTM tags or advertising click identifiers. You can limit cookies through your browser settings and clear locally stored data in your browser, although doing so may affect some website functions.
When Google Ads conversion measurement is enabled, a successfully delivered booking inquiry may send Google the conversion event, a one-time submission identifier, and related advertising click information so the studio can measure which ads produce inquiries. If enhanced conversion matching is enabled, the email address and an eligible phone number submitted with the inquiry may also be provided to the Google tag, normalized, and one-way hashed with SHA-256 before transmission to Google for matching to signed-in Google accounts and advertising attribution. This contact data is held in session storage only while the form is being submitted and is removed after the server returns a success or error response.
Reference files and retention
Reference files submitted with the booking form are attached to the inquiry email and may also be transferred to the studio’s HighLevel contact record so the team can review the complete inquiry. If a HighLevel transfer needs to be retried, a temporary access-restricted copy may remain on the website server for up to seven days and is removed sooner after successful delivery or final failure. Copies retained in the studio’s email or customer relationship systems may be kept for as long as reasonably needed to evaluate the project, communicate with you, maintain business records, resolve disputes, and meet legal obligations.
How we disclose information
We may disclose information to artists or piercers involved in your inquiry, service providers that help operate the website and communications, professional advisers, or authorities when required by law. We do not sell personal information for money. If our practices change in a way that is treated as selling or sharing under applicable California law, we will update this notice and provide any legally required choices.
Your privacy choices
Depending on where you live and which laws apply, you may have rights to request access to, correction of, or deletion of certain personal information, or to receive information about how it has been used or disclosed. You may also withdraw from future nonessential communications.
To make a request, email contact@inkwellstudios.ink with “Privacy Request” in the subject line. We may need to verify your identity before completing a request. We will not discriminate against you for exercising an applicable privacy right.
Security and changes
We use reasonable administrative and technical measures intended to protect information, but no internet transmission or storage system can be guaranteed completely secure. We may update this policy as the website, providers, or legal requirements change. The date above shows the latest revision.
Children’s privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. A parent or guardian who believes a child has submitted information may contact us to request its deletion.
Contact
Inkwell Studios
112 Pacific St Ste. 100
Roseville, CA 95678
contact@inkwellstudios.ink
916.232.9041